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Use this page when the SDK resource starts but an export fails, returns an API error or cannot capture screenshots.

Common errors

Check the service key

The SDK reads the service key from FIVEMESH_API_KEY.
Create the key from Account > API keys and give it the exact CDN permission your export needs. If an export uses keyProfile = "MUGSHOTS", the SDK reads FIVEMESH_API_KEY_MUGSHOTS. Profile names are case-sensitive.

Check the path scope

If the service key is scoped to /screenshots, keep uploads and deletes under that path.
Avoid absolute paths, backslashes and dot-prefixed segments.

Check screenshot setup

Screenshot helpers require screenshot-basic.
If the call times out, increase the timeout passed to takeServerImage and confirm the target player is still connected.