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Billing manages the subscription owned by your customer account. Open Billing in the V2 dashboard. Active and trialing subscriptions allow service setup according to the plan. An account without a subscription can still sign in and view the dashboard. CDN, Cache and Voice are included in the self-service plans. Logs requires Growth or Pro. Use the pricing page and dashboard billing state for current allowances and any custom subscription restrictions.

What to check

Open Billing to review your subscription, renewal dates, invoice history, usage and billing portal actions. Billing always manages your own account, even when you have selected an organization belonging to another customer. Check billing when:
  • A service says an active subscription is required.
  • A checkout or plan change just completed.
  • You need to review usage against your subscription allowances.
  • You need to update payment details or manage renewal in the billing portal.

Access states

After checkout

1

Return to the dashboard

After checkout, return to Billing or Overview.
2

Refresh the subscription state

If the dashboard has not updated yet, refresh the page.
3

Open the service

Open CDN, or select a registered server before opening Cache, Voice or Logs.

Usage and estimates

Usage is aggregated across the customer’s services and servers within the subscription billing period. Organization collaboration does not create another allowance. Review requests, bandwidth, storage and Log Events in Billing. Starter includes 20 million requests and 10 TB bandwidth per month. Growth includes 50 million requests and 30 TB bandwidth per month. Pro includes 100 million requests and 75 TB bandwidth per month. CDN and Cache share these allowances. CDN storage remains 50 GB, 200 GB and 500 GB, respectively. An existing billing period keeps the allowance already granted for that period. A larger existing allowance can therefore differ from the current pricing page. Revised allowances apply when a new period receives its grant; changing the published plans does not remove an existing period’s grant. Estimates can lag while meters synchronize. A missing meter is unavailable, not zero. Pace projections need at least one full day of usage and assume the same traffic pace continues. They exclude plan fees and tax; the final invoice comes from the billing provider. A pricing estimate does not establish an amount due. A subscription without metered price attachments has no collectible metered overage; a hypothetical plan comparison can still show what that usage would cost on a standard metered plan. When fresh billing evidence supports a saving, Billing can show a plan recommendation. Review plans opens the existing plan-change flow. Viewing or dismissing a suggestion does not change your plan, cap charges or restrict service. A suggestion may be unavailable while billing data is incomplete or out of date. Use Open billing portal for available subscription and payment actions. Scheduled cancellation keeps access until the period end shown in the dashboard.

Pricing currency

Plan prices, CDN/Cache overage rates and their estimates use your subscription’s supported currency: EUR or USD. Amounts are not converted between currencies. The final invoice comes from the billing provider. Logs remains unbilled during observation; its planned EUR rate is described below.

Logs usage

Log Events counts accepted events across the customer’s servers in the subscription billing period. Growth includes 5 million events/month and Pro includes 25 million events/month. Starter does not include Logs. Rejected batches and retries of an accepted batch do not add usage. The planned rate is €1 per additional million accepted events. Logs overage is not charged during observation. Any end-of-period projection is an estimate at the planned rate, not an amount due. See Logs operations for counting and retry behavior.